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Service Advisor Associate - DFW in Richardson, TX at Service King

Date Posted: 11/27/2018

Job Snapshot

Job Description

Service Advisor Associate



About Service King Collision Repair Centers:


Service King is not only leading the collision repair industry; we are the KING OF OPPORTUNITIES!


At Service King, our vision is not just to repair cars, but rather, inspire our team! We believe that building a strong foundation is the pillar of our success; focusing on, INTEGRITY, FAMILY, SERVICE, QUALITY AND GROWTH! We are currently operating more than 300 locations nationwide and continue to grow. Whether you are a seasoned body technician, military veteran or a young professional looking to start your career, Service King is the place for you!







Ignite your career!


In our Service Advisor Development Program, you will receive 20 weeks of dynamic leadership training. This blended learning experience includes classroom and hands-on exposure to the collision industry. Working alongside an experienced mentor, you will have an opportunity to become the face of Service King!


We encourage all Service Advisor Associates to own their career. Our program has cultivated many of our own leaders including our General Managers, President, and CEO. When you become a part of this training program, we will provide you with the tools and leadership resources to help develop a career roadmap that is unique and flexible from the very first day.


As A Service Advisor Associate, You Will:


* Greet each guest in a professional and courteous manner, expeditiously determine guests; needs and ensure they are introduced to the appropriate teammate that they will be working with
* Write collision estimates for customers, both insurance referred and walk-in, present our company and quality of product, and capture repairs when possible
* Review all vehicle damage with customer, determining related and unrelated damage
* Educate the customer about the collision repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and approximate repair time, and secure written work authorization for repairs from vehicles owner
* Prepare all repair damage reports in accurate and precise manner, verify damage on estimates written by the insurance company, ensuring accuracy of parts and damage




* Supervise and route each repair including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work and all other aspects of the repair necessary to provide the consumer with the most expeditious and high quality repair available, verify and secure payment from both insurance company and customer
* Update the customer on repair status throughout the repair, document all communication with customer and insurance company



Basic Qualifications:


* A Strong customer service related job history
* Ability to multi-task and maintain work pace
* Excellent verbal and written communication skills
* Possess strong work ethic
* High School Diploma or equivalent



Service King's Benefits Include:


* Medical, Dental, Life Insurance & Vision Care
* Paid Holidays, Vacation & Sick Days
* Weekly Pay
* Low cost uniforms for applicable positions
* 401(k) at 50% employer matching up to 8% of compensation
* Transfer opportunities between all existing markets











Join our ONE winning team -- APPLY TODAY!

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 We are proud to be an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled