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Service Advisor Intern - Atlanta Area in Alpharetta, GA at Service King

Date Posted: 7/27/2018

Job Snapshot

Job Description

Position Description:

As a Service Advisor Intern you will learn to examine vehicles for collision related damage and document the time and effort required to repair and refinish vehicle to pre-accident condition in accordance with industry standards and insurance company guidelines.

Position Requirements:

The ideal candidate will possess the following:

* Greet each guest in a professional and courteous manner, expeditiously determine guests; needs and ensure they are introduced to the appropriate teammate that they will be working with
* Write collision estimates for customers, both insurance referred and walk-in, "sell" the company and quality of product and capture repairs when possible
* Review all vehicle damage with customer, determining related and unrelated damage
* Educate the customer about the collision repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and approximate repair time, and secure written work authorization for repairs from vehicles owner
* Prepare all repair damage reports in accurate and precise manner, verify damage on estimates written by the insurance company, ensuring accuracy of parts and damage
* Supervise and route each repair including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work and all other aspects of the repair necessary to provide the consumer with the most expeditious and high quality repair available, verify and secure payment from both insurance company and customer
* Update the customer on repair status throughout the repair, document all communication with customer and insurance company

Minimum Qualifications:

* High School Diploma or equivalent

Preferred Qualifications:

* Strong customer service related job history
* Ability to multi-task and maintain work pace
* Excellent verbal and written communication skills
* Possess strong work ethic

Benefits Include:

*Medical, Dental, Life Insurance & Vision Care
*Paid Holidays, Vacation & Sick Days
*Bonus Pay
*Weekly Paychecks with Free Direct Deposit
*Low Cost Uniforms for Applicable Positions
*Tuition Reimbursement for Eligible Teammates
*401(k) at 50% Employer Matching Up to 8% of Compensation
*Transfer Opportunities Between all existing markets

For immediate consideration, please visit and apply online.

Career Services Line (855) 652-8980

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled